{"id":7221,"date":"2018-06-17T16:32:03","date_gmt":"2018-06-17T16:32:03","guid":{"rendered":"http:\/\/www.vouchsolutions.com\/blog\/?p=7221"},"modified":"2021-03-16T09:14:40","modified_gmt":"2021-03-16T09:14:40","slug":"7-chatbot-benefits-a-business-cant-afford-to-miss","status":"publish","type":"post","link":"https:\/\/www.vouchsolutions.com\/blog\/7-chatbot-benefits-a-business-cant-afford-to-miss\/","title":{"rendered":"7 ChatBot Benefits: A Business Can\u2019t Afford to Miss"},"content":{"rendered":"<p><!--StartFragment--><\/p>\n\n\n<h2 class=\"wp-block-heading\"><strong>This makes your website a help desk with zero waiting time<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A 10 seconds delay in playing of a video online makes 50 of\nthe viewers to abandon the site or just close the video. This impatience\nshouldn\u2019t be seen in isolation. In fact, this is getting reflected in our\nbehavior concerning all services. Similar is the situation with your website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>This will be a personalized experience to high demand<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personalization is a catalyst that transforms a prospect\ninto a customer and a customer to a returning customer. Conversational chatbots\ndesigned appropriately makes a customer feel that he or she is conversing with\na human being, not a robot.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Chatbot elevates the\ncustomer service level<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Chatbots equipped with NLP (Natural Language Processing) can\nprocess or decode the natural language at different levels including syntax,\nsemantics, discourse, and speech to better understand not just the grammatical\nsense but the hidden intent. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>This helps with user\nengagement<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Web designers and developers are under extreme pressure when\nit comes to building the right user experience (UX). With the customer\u2019s level\nof expectation knowing no bounds, perhaps, improving the UX has become an\nendless journey and chatbot is a vital milestone in that journey<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Chatbot helps in\ntargeting the wider audience<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With some messaging platforms including Facebook Messaging,\nTelegram, Slack, Skype, etc., giving their consent and resources to chatbot\ndevelopers and businesses, it has become easier for a business to target a\nwider audience<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>This helps to perform\na survey<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It can survey the experience of customers with a purchased\nproduct or service along with their requirements and expectations. The survey\nhas been the most tedious task, and most of the survey attempts through emails\nand websites go in vain as the audience stay apathetic because of various reasons\nincluding lack of time<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Keeps up with trends<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to Oracle, 50 % of customers want a business or\nservice provider to stay accessible 24\/7. Thankfully messaging apps like\nFacebook Messenger, Kik, Skype, and others are contributing a lot to their endeavor\non this front<\/p>\n\n\n<p><!--EndFragment--><\/p>","protected":false},"excerpt":{"rendered":"<p>This makes your website a help desk with zero waiting time A 10 seconds delay in playing of a video online makes 50 of the viewers to abandon the site or just close the video. This impatience shouldn\u2019t be seen in isolation. In fact, this is getting reflected in our behavior concerning all services. Similar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[63],"tags":[268],"class_list":["post-7221","post","type-post","status-publish","format-standard","hentry","category-business-solutions","tag-chatbot-benefits"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>7 ChatBot Benefits: A Business Can\u2019t Afford to Miss - VouchSolutions - Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vouchsolutions.com\/blog\/7-chatbot-benefits-a-business-cant-afford-to-miss\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 ChatBot Benefits: A Business Can\u2019t Afford to Miss - VouchSolutions - Blog\" \/>\n<meta property=\"og:description\" content=\"This makes your website a help desk with zero waiting time A 10 seconds delay in playing of a video online makes 50 of the viewers to abandon the site or just close the video. This impatience shouldn\u2019t be seen in isolation. In fact, this is getting reflected in our behavior concerning all services. 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